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Expert Technical Support Professional
3 weeks ago
We are seeking a skilled and empathetic Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our customers.
Job Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide technical support and troubleshooting assistance to customers
- Work closely with customers to understand their needs and provide solutions
- Collaborate with cross-functional teams to improve customer experience and resolve complex issues
- Bachelor's degree in Computer Science, Information Technology or related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Basic knowledge of HTML, CSS and API integration
- Competitive salary range: $60,000 - $70,000 AUD + Super
- Remote work flexibility with ability to work from home or anywhere in Australia
- Generous paid leave policy including 4 weeks paid annual leave and 11 public holidays
- Opportunities for professional growth and development
Our company values diversity and inclusion and is committed to creating a workplace that is free from discrimination and harassment. We offer a comprehensive benefits package, competitive salary and opportunities for career advancement.
How to Apply:If you are a motivated and customer-focused individual with excellent communication skills, please submit your application by email to recruitment@joinvelora.com.