Return-to-Work Coordinator

1 week ago

Sydney, New South Wales, Australia beBeeRehabilitation Full time $80,000 - $125,000
Key Role in Injured Worker Rehabilitation

EML is a leading workers compensation and personal injury claims management business. Our mission is to support people during their return-to-work journey.

The Opportunity

This is a key position that plays a central role in assisting injured workers to return to employment. As the primary point of contact, you will work closely with the injured worker, employer and any stakeholders involved in the treatment plan.

This is a permanent, full-time position based in our Sydney office, with flexibility to work from home once fully trained.

Your Responsibilities
  • Manage a caseload of workers' compensation claims, focusing on both physical and psychological injuries.
  • Develop and maintain strong relationships with key stakeholders, including injured workers, employers, treating practitioners, and rehab providers to support successful return-to-work outcomes.
  • Drive proactive strategies that promote recovery and facilitate sustainable return-to-work plans.
About You
  • Proven experience delivering exceptional customer service, supported by strong and confident communication skills.
  • Experience in allied health, workers compensation or insurance is highly desirable but not essential.
  • A genuine passion for supporting individuals in their return-to-work journey.
  • Demonstrated ability to work collaboratively within a team and adapt in a fast-paced environment.
  • Proactive, self-motivated and able to think creatively when engaging with diverse stakeholders.
  • Able to show empathy and maintain resilience during complex conversations.
  • A strong track record of building rapport and fostering collaborative relationships with clients and customers.
Our Benefits

We stand together as equals. EML is committed to celebrating diversity and inclusion.

We offer career opportunities and employee benefits, including:

  • A vibrant, collaborative and innovative team culture.
  • Flexibility with the option to work from home when fully trained.
  • A corporate wellbeing program with discounted health insurance and gym membership.
  • Access to discounts at over 350 retailers through our rewards program.
  • Entitlement to annual tenure and performance-based recognition rewards.
  • Comprehensive learning and development support.
  • Companywide events to celebrate success.
  • Quarterly reward and recognition awards.
  • Up to 16 weeks paid parental leave, plus super.

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