Frontline Support Specialist

6 days ago

Canberra, ACT, Australia beBeeCustomer Full time $55,000 - $74,000

Delivering Exceptional Guest Experiences

As a key member of our facilities management team, you will play a vital role in ensuring our clients' customers receive the highest level of service.

The Customer Service Team Member is responsible for:

  • Providing accurate information and directions to guests
  • Anticipating customer needs and resolving complaints efficiently
  • Fostering positive relationships through excellent communication skills
  • Working collaboratively in a fast-paced environment
  • Maintaining impeccable presentation and grooming standards

To be successful in this role, you will need:

  • 5-star customer service skills
  • A positive and enthusiastic personality
  • The ability to work independently and as part of a team
  • Flexibility and availability to work across a 7-day week
  • A full driver's license and prior customer-facing experience preferred
  • Good knowledge of safe working practices

Our team offers:

  • Reward and recognition incentives
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment

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