Frontline Operations Assistant Director

2 days ago

Canberra, ACT, Australia Australian Taxation Office Full time
We are seeking a range of dynamic leaders to join our Frontline Operations group.
As an Assistant Director in Frontline Operations, you'll undertake an essential leadership role and ensure delivery of all priorities within your work area.
You'll lead a diverse workforce to achieve key corporate and business objectives.
You will influence the design and development of tailored strategies that deliver contemporary client experiences and outstanding results for business.
You will inspire a future-focused mindset and a culture of innovation and continuous improvement.
Your relationship and negotiation skills will ensure that strategic partnerships and effective planning for new initiatives are implemented.
Depending on your area of expertise you may:lead dynamic teams which could be in a rostered or scheduled client contact centre environmentencourage staff engagement, guide capability growth and support positive change management while driving operational excellenceprovide technical guidance or advice to clients and staff to assist in resolving complex or sensitive issuesdeliver contract management activities including outsource contracts for labour, print and postal serviceslead, coordinate and monitor a variety of work/case management activities, provide advice and recommendations to solve complex workforce and workload issueswork with a range of business partners to ensure business requirements are understood to facilitate the delivery of quality services to the communitythrough active and strategic engagement, deliver tailored and contemporary outcome focused solutions that optimise debt recovery, on time lodgment, facilitate ongoing willing participation in the taxation and superannuation systems and influence client behaviourtranslate complex insights or technical requirements into actions to resolve a range of procedural or technical issuesdevelop and maintain planning processes that support continuous improvement and guide informed decision-making.
These roles may be offered on an ongoing or non-ongoing basis in Adelaide, Albury, Box Hill (VIC), Brisbane CBD, Burnie, Canberra, Dandenong, Geelong, Gosford, Hobart, Melbourne CBD, Moonee Ponds, Newcastle, Parramatta, Penrith, Perth, Sydney CBD, Townsville, Upper Mount Gravatt or Wollongong.
A merit pool may be formed and used to fill future similar vacancies in these locations and other locations within the same metropolitan area.
We embrace the strength of diversity — through our people and the perspectives they bring.
We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds.
Reasonable adjustments can be provided throughout the recruitment process.
#J-18808-Ljbffr

  • Frontline Operations Assistant Director

    2 weeks ago

    Canberra, ACT, Australia Australian Taxation Office Full time

    Frontline Operations Assistant Director (Affirmative measure – Aboriginal and Torres Strait Islander employment)Join to apply for the Frontline Operations Assistant Director (Affirmative measure – Aboriginal and Torres Strait Islander employment) role at Australian Taxation OfficeFrontline Operations Assistant Director (Affirmative measure – Aboriginal...

  • Frontline Operations Assistant Director

    2 weeks ago

    Canberra, ACT, Australia Australian Taxation Office Full time

    Frontline Operations Assistant Director (Affirmative measure – Aboriginal and Torres Strait Islander employment)Join to apply for the Frontline Operations Assistant Director (Affirmative measure – Aboriginal and Torres Strait Islander employment) role at Australian Taxation OfficeFrontline Operations Assistant Director (Affirmative measure – Aboriginal...

  • Assistant Director, Regulatory Practice and Standards Team

    4 weeks ago

    Canberra, ACT, Australia Commonwealth Treasury Full time

    Assistant Director, Regulatory Practice and Standards TeamJoin to apply for the Assistant Director, Regulatory Practice and Standards Team role at Commonwealth TreasuryAssistant Director, Regulatory Practice and Standards Team1 day ago Be among the first 25 applicantsJoin to apply for the Assistant Director, Regulatory Practice and Standards Team role at...

  • Assistant Director, Regulatory Practice and Standards Team

    3 weeks ago

    Canberra, ACT, Australia Commonwealth Treasury Full time

    Assistant Director, Regulatory Practice and Standards TeamJoin to apply for the Assistant Director, Regulatory Practice and Standards Team role at Commonwealth TreasuryAssistant Director, Regulatory Practice and Standards Team1 day ago Be among the first 25 applicantsJoin to apply for the Assistant Director, Regulatory Practice and Standards Team role at...

  • Operations Management Leader

    2 weeks ago

    Canberra, ACT, Australia beBeeLeadership Full time $86,204 - $93,826

    Leadership Opportunity in Operations ManagementWe are seeking a dynamic leader to join our Frontline Operations team. As an Assistant Director, you will be responsible for leading a diverse workforce to achieve key corporate and business objectives.The ideal candidate will have strong leadership skills, with the ability to inspire a future-focused mindset...

  • Frontline Support Specialist

    2 days ago

    Canberra, ACT, Australia beBeeAdministration Full time $60,000 - $85,000

    Receptionist Position at a Vibrant School CommunityWe are seeking an experienced Receptionist to join our school community. The successful applicant will be responsible for providing service to parents, visitors, guests, contractors, prospective parents, teachers and the general public.The role is initially part-time, 3 days a week, for 45 weeks a year plus...

  • Assistant Director

    4 weeks ago

    Canberra, ACT, Australia ACT Government Full time

    Join to apply for the Assistant Director - Finance Partners role at ACT Government 1 day ago Be among the first 25 applicants Join to apply for the Assistant Director - Finance Partners role at ACT Government Get AI-powered advice on this job and more exclusive features.Closes: 08 August 2025Classification: Senior Officer Grade CSalary: $125,344 -...

  • Operations Director

    2 days ago

    Canberra, ACT, Australia beBeeLeadership Full time

    Senior Operations DirectorWe are seeking a highly accomplished and influential leader to join our executive leadership team as Senior Operations Director. This critical role will work closely with the CEO to drive business performance, lead the organisation through its next phase of growth and innovation.Key ResponsibilitiesProvide strategic and operational...

  • Executive Director

    2 days ago

    Canberra, ACT, Australia Brown & Chase Executive Search | Horton International Full time

    1 day ago Be among the first 25 applicantsDirect message the job poster from Brown & Chase Executive Search | Horton InternationalPartner and COO Brown & Chase/Horton InternationalExecutive Director – National Advocacy | Automotive Sector | CanberraThe Motor Trades Association of Australia (MTAA) is seeking a strategic and politically astute Executive...

  • Managing Director

    2 weeks ago

    Canberra, ACT, Australia Total HRM Full time

    Add expected salary to your profile for insights About Us In Veris Training Solutions, a global leader in immersive weapons training technologies, is seeking a strategically minded and operationally grounded executive to lead its Australian operations as Managing Director.Based in Wodonga, Victoria, this role holds full accountability for the commercial...