
HR Leader
4 days ago
We are seeking an experienced HR professional to lead the design, delivery, and continuous improvement of core HR services and systems across the employee lifecycle.
This role will enable operational excellence, compliance, and a positive employee experience by leveraging systems data and scalable processes.
- Overseeing the end-to-end HR services including onboarding, offboarding, contract management, and employee records.
- Ensuring timely and accurate delivery of P&C services with a focus on employee experience and service excellence.
- Establishing and tracking KPIs for service performance and driving automation and continuous improvement.
Key Responsibilities:
The Senior Manager, People & Culture Operations will have the following key responsibilities:
- People Systems and Data Governance: Managing and optimising HRIS platforms, championing digitalisation and automation in HR operations, and owning the management and maintenance of employee records.
- Workforce Planning: Owning the budgeting, tracking, and forecasting of the overall workforce, in close partnership with Finance and the business.
- Policy Compliance and Risk Management: Ensuring policy compliance with relevant legislation and regulation, developing and owning the Work Health & Safety strategy, processes, and practices, managing employee agreement templates, and ensuring effective document retention.
- Facilities & Team Administration: Overseeing the management of the physical work environment, including compliance with Work Health and Safety requirements, ensuring the ongoing maintenance of equipment and services, and overseeing Team Administration.
Requirements:
To succeed in this role, you will require:
- Tertiary qualifications in business or human resources (or equivalent experience).
- 8+ years of progressive experience in HR, with a strong focus on HR operations, shared services, or HR service delivery.
- Proven experience managing core HR processes such as onboarding, offboarding, employee lifecycle management, benefits administration, and compliance.
- Demonstrated ability to streamline and improve HR operational workflows and service delivery models.
- Experience leading and developing HR teams, including HR coordinators, administrators, and specialists.
- Strong stakeholder management skills, with the ability to influence and collaborate across departments.
- Hands-on experience with HRIS platforms, ideally Workday or similar, including system implementation or optimisation.
- Strong understanding of data integrity, reporting, and analytics within HR systems.
- Deep knowledge of employment legislation, privacy laws, and HR compliance requirements in Australia.
- Demonstrated experience in managing Workplace Health and Safety (WHS) programs, including incident reporting, compliance, and coordination of Workers Compensation claims and return-to-work processes.
Benefits:
This role offers a range of benefits, including:
- Recognition and growth opportunities through IGNITE and tailored development initiatives.
- A wellbeing-focused workplace that supports physical, mental, and financial health, plus discounts via 'Cuscal Advantage.'
- A diverse and inclusive work environment that values different perspectives and flexible work arrangements.
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