Student Support Specialist
1 week ago
This role is an excellent opportunity to support students in achieving their academic goals. As a Student Adviser, you will be the primary point of contact for current and future student enquiries, providing accurate and timely advice on course information, administration, admissions, enrolment, fees and scholarships.
About the PositionYou will work collaboratively within a dynamic team environment to provide exceptional customer service and support to our diverse student population. Your strong communication skills and administrative experience will enable you to navigate complex university systems and processes, ensuring students receive the best possible guidance and advice.
What We Offer- A supportive team culture that fosters growth and development
- Ongoing training and professional development opportunities to enhance your skills and expertise
- An attractive employee benefits package, including 17% superannuation, generous annual leave and paid parental leave
- Demonstrated knowledge of call centre techniques and customer service principles
- Excellent oral and written communication skills to effectively engage with students
- Administrative experience with a focus on continual improvement and innovation
To succeed in this role, you will need to demonstrate a commitment to delivering exceptional customer service and supporting students to achieve their academic objectives.
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