Meat Department Leader

We are seeking a seasoned professional with exceptional problem-solving skills, tact, and discretion to oversee and direct our Meat Department. This is an exciting opportunity for someone who wants to be at the forefront of providing excellent customer service and contributing to the success of our business.

Key Responsibilities:

• Develop, coach, counsel, and direct Meat Department personnel, actively monitoring and providing feedback for performance improvement. Lead by example and demonstrate a strong work ethic, integrity, and professionalism.
• Participate in the employment process, making recommendations for hiring, promotion, and termination. Ensure that all decisions are fair, equitable, and in line with company policies.
• Review department profit and loss statements, developing and implementing sales and merchandising plans. Use data-driven insights to drive business growth and improve operational efficiency.
• Determine production requirements, participate in meat cutting, and oversee merchandise presentation and merchandising. Stay up-to-date with industry trends and best practices to ensure that our products meet the highest quality standards.
• Ensure health code compliance through regular review of sanitation logs. Maintain a safe and healthy working environment for employees and customers alike.
• Approve and submit physical inventory and orders to the buying office for equipment, merchandise, and supplies. Manage inventory levels effectively to minimize waste and optimize resources.
• Implement proper maintenance and repairs for machinery and equipment. Ensure that all equipment is functioning properly and efficiently to minimize downtime and maximize productivity.
• Provide prompt and courteous customer service to members, employees, and vendors. Build strong relationships with customers and stakeholders to foster loyalty and trust.

Requirements:

• Communication: Clearly articulate information, both verbally and in writing. Actively listen to employees, members, and other managers to efficiently address department issues. Develop effective communication strategies to engage teams and stakeholders.
• Member Service: Exhibit a professional demeanor, maintain composure under stress, and unselfishly serve others. Provide constructive feedback, teach employees, and address problems or conflicts in a timely and respectful manner.
• Self-Motivated: Well-organised, able to prioritise tasks, delegate appropriately, and adhere to deadlines. Maintain honesty, integrity, and high levels of efficiency and accuracy in all aspects of the job.
• Team Player: Relate well to various personalities, empower and lead employees, create positive morale, and delegate responsibilities effectively. Foster a collaborative and inclusive work environment where everyone feels valued and respected.
• Flexibility: Adjust positively to change, focus on multiple tasks during a shift, respond professionally to constructive criticism, and adjust the work schedule as necessary. Demonstrate adaptability and flexibility in a fast-paced work environment.

Experience: Meat cutter, management, employee relations, customer service, or comparable experience. Prior experience in a leadership role is highly desirable, but not essential. What's more important is your passion for delivering exceptional results and making a meaningful impact.

Computer Skills: Basic knowledge of Microsoft Office (Outlook, Excel, Word). Familiarity with inventory management software and other relevant tools is a plus.

Licenses and Certifications: Food Safety Certification & Butcher/Trade Qualification. Other relevant certifications or training programs are also welcome.

Other Skills and Abilities: Good communication, strong interpersonal, organisational, and problem-solving skills. Basic math skills and attention to detail are essential for this role.