Hospitality Service Manager

2 weeks ago

Brisbane, Queensland, Australia Accor Hotels Full time
{"Job Title": "Outlet Supervisor", "Job Description": "Accommodate and Serve with Excellence

At Accor Hotels, we're committed to delivering exceptional service and creating unforgettable experiences for our guests. As an Outlet Supervisor, you'll play a vital role in ensuring that our food and beverage operations run smoothly and efficiently.

Key Responsibilities:
  • Provide top-notch service to our guests, adhering to our high standards of quality and hospitality.
  • Work collaboratively with our team to maintain a clean and organized environment, reducing waste and spoilage.
  • Develop a thorough understanding of our menu and be able to recommend food and beverage combinations to enhance the guest experience.
  • Handle guest inquiries and complaints in a professional and courteous manner, escalating issues to management as needed.
  • Assist with inventory management, ensuring that our operating equipment is up-to-date and functioning properly.
Requirements:
  • Previous experience in the hospitality industry, particularly in food and beverage service.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with guests and colleagues.
  • Strong organizational skills and attention to detail, ensuring high standards of service and cleanliness are maintained.
What's in it for you:
  • Employee benefit card offering discounted rates at Accor Hotels worldwide.
  • Learning programs through our Academies, helping you develop your talent and grow within your property and across the world.
  • Opportunity to make a difference through our Corporate Social Responsibility activities, like Planet 21.
", "Language": "en-US"}

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