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Hospitality Services Representative

2 months ago

Brisbane, Queensland, Australia CLLIX Apartments and Hotels Full time

Position Overview

We are seeking a skilled and adaptable Hospitality Services Representative to become a vital part of the CLLIX Apartments and Hotels team. The ideal candidate will possess a solid background in the hospitality sector, particularly within hotels and resorts.

About Us

CLLIX Apartments and Hotels operates a diverse range of modern and well-appointed accommodations. Our commitment to quality service and guest satisfaction is at the forefront of our operations, and we are continuously expanding our presence in the hospitality market.

Key Responsibilities

Your primary focus will be to deliver exceptional customer service to our guests throughout their stay. This includes managing inquiries via email and phone, facilitating check-ins and check-outs, and ensuring a seamless operational flow. Your role is crucial in enhancing the overall guest experience.

In this position, you will encounter various challenges that will require strong problem-solving abilities and a flexible approach, all while upholding the high standards of our brand.

Qualifications

  1. A minimum of 1 year of experience in a similar capacity
  2. Familiarity with RMS9 and Cloud Hospitality Software is advantageous
  3. Proficient in basic Microsoft Office applications
  4. Strong problem-solving capabilities
  5. Resourceful and self-reliant
  6. Ability to anticipate needs and adapt to changing circumstances
  7. Excellent customer service skills
  8. Effective time management abilities
  9. Strong written and verbal communication skills with attention to detail

Benefits

  1. Opportunities for career advancement
  2. Immediate employment availability
  3. A growing organization with continuous career prospects
  4. Convenient working location with access to public transport
  5. Modern work environments featuring high-quality amenities