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Operational Support Lead

2 months ago

Melbourne, Victoria, Australia CSL - Australia Full time
The Opportunity

We are seeking an experienced professional to lead the Building Operations and Services (BOS) Support Team at our Melbourne site. Reporting to the Associate Director, Building Operations & Services, you will direct and manage activities of the BOS Operational Support Team to provide high-quality, user-focused support services to the BOS department and to the wider R&D and site facilities.

The Role
  1. Lead contract management for the Building Operations & Support department, including IFM contracts, FSS/PSS contracts, and lab maintenance contracts.
  2. Manage the execution of soft services (e.g., cleaning, waste, gowns, etc.) under the IFM contract and report issues following work authorization and KPIs.
  3. Accountable for the warehouse and loading bay operations and movement of goods services.
  4. Responsible for R&D ordering services, including consolidated consumables and chemicals services.
  5. Accountable for departmental safety, including permit management, safety equipment management, and risk assessment development.
  6. Lead the development of Operational Support strategy for the Building Operations & Services department.
  7. Negotiate/set/approve annual Workplan Objectives for the BOS Operational Support team, group leaders, and other key staff of the department.
  8. Apply the resources of the department in compliance with CSL and Divisional policies, applicable government regulations, and the facility license conditions issued by the Therapeutic Goods Administration (TGA).
  9. Manage the human, financial, and physical resources of the department to support and meet the quality and commercial goals of the Division.
  10. Work closely with the managers of the Division and corporate officers to achieve an efficient, cohesive operation.
  11. Ensure CSL health and safety procedures and business policies are followed, including performing EHS Risk Assessments.
Requirements
  1. Tertiary qualification in a relevant field (e.g., Science, Engineering, or related field).
  2. 10+ years of similar industry experience with more than 5 years' experience managing a small team.
  3. Knowledge of GLP, GMP, and ICH guidelines.
  4. Experience in change control, deviation management, and technical writing.
  5. Knowledge of stability trials, monitoring of critical utilities, environmental monitoring, and analytical method validation.
  6. Ability to handle many projects simultaneously and integrate project planning efforts across departments.
  7. Excellent stakeholder focus and collaborative mindset, ability to inspire others and exemplify CSL employee brand and values.
  8. Flexible working hours (role may include some late night/international teleconferences).
How to Apply

Please send us your resume and covering letter (in one document), which addresses the criteria above. Applications will be considered until the position is filled.