Relief Manager

1 day ago


Bathurst, Australia Ingenia Communities Full time
About the Role

We are seeking a dynamic Relief Manager to provide operational support across our aged care villages in the Goulburn/Bathurst region.

This is a multi-site opportunity that will involve relieving our Community Managers and Village cooks in times of absence, including day-to-day management of the community, asset enhancement, financial and people management, resident satisfaction, risk and legislative compliance.

This is a fantastic opportunity for an individual looking to move into a full-time long-term career as a Community Manager. You will be offered ongoing support and development opportunities as our portfolio of communities continues to grow.

Key Responsibilities
  • Ensure the community is always providing quality services to residents in line with industry best practice and/or as directed by management.
  • Ensure the community is presented to a high standard by attending to cleaning and upkeep, and community building/kitchen cleanliness and compliance.
  • Manage staff, residents and visitors who attend the community.
  • Conduct and report on site audits (including kitchen) to ensure the appropriate standards are being maintained.
  • Provide support to residents by ensuring their health and wellbeing is a key focus.
  • Actively strive to increase occupancy in line with budgets.
  • Engage key community contacts to promote the community and drive business outcomes.
  • Support the resident community in the delivery of resident-initiated social groups and events.
About You
  • You will have a current C-class drivers' license (site dependent).
  • You will have excellent administrative, financial controls and practices.
  • You will be able to identify problem areas and use initiative and effective communication skills to resolve these issues.
  • You will be able to respond well to emergency situations.
  • You will be confident and proficient at reasoning with people.
  • You will be able to work without supervision and problem solve.
What We Offer
  • Security of working for an ASX listed organisation.
  • A varied and unique role.
  • A challenging and rewarding career.

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