Relief Manager

1 week ago


Bathurst, Australia Ingenia Communities Full time
About the Role

We are seeking a dynamic Relief Manager to provide operational support across our aged care villages in the Goulburn/Bathurst region.

This is a multi-site opportunity that will be responsible for relieving our Community Managers and Village cooks in times of absence, including the day-to-day management of the Community, asset enhancement, financial and people management, resident satisfaction, risk and legislative compliance.

This is a fantastic opportunity for an individual looking to move into a full-time long-term career as a Community Manager. You will be offered ongoing support and development opportunities as our portfolio of communities continues to grow.

Key Responsibilities
  • Community Management: Ensure the Community is always providing quality services to residents in line with industry best practice and/or as directed by management.
  • Asset Enhancement: Ensure the Community is presented to a high standard by attending to cleaning/upkeep and Community building/kitchen cleanliness and compliance.
  • Staff Management: Manage staff, residents, and visitors who attend the Community.
  • Site Audits: Conduct and report on site audits (including kitchen) to ensure the appropriate standards are being maintained.
  • Resident Support: Provide support to residents by ensuring their health and wellbeing is a key focus.
  • Occupancy Growth: Actively strive to increase occupancy in line with budgets.
  • Community Engagement: Engage key community contacts to promote the Community and drive business outcomes.
  • Event Management: Support the resident community in the delivery of resident-initiated social groups and events.
About You
  • Driver's License: Current 'C' class drivers' license (site dependent).
  • Administrative Skills: Excellent administrative, financial controls, and practices.
  • Problem-Solving: Ability to identify problem areas and to use initiative and effective communication skills to resolve these issues.
  • Emergency Response: Ability to respond well to emergency situations.
  • Communication: Confident and proficient at reasoning with people.
  • Independence: Ability to work without supervision and problem solve.

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