Global Trading Services Professional

3 weeks ago


Melbourne, Victoria, Australia IG Group Full time
About Us

We are IG Group, a global fintech company committed to helping ambitious people achieve financial freedom.

Role Overview

This is an exciting opportunity for a Trainee Sales Trader to join our team and contribute to delivering world-class support to our global client base.

Job Description

We are looking for a talented individual with strong interpersonal skills and a genuine interest in working in financial markets. As a Trainee, you will have the chance to work across multiple brands, with people all over the world.

  • Utilise our cutting-edge cloud-based contact centre to provide trade and admin support on OTC derivatives to our global client base across phone, email and web chat.
  • Gain a strong understanding of various financial instruments such as stocks, options, futures, FX, cryptocurrencies, bonds and commodities.
  • Provide trading expertise on P&L and margin calculations, order types, charges, trade assistance & investigations.

You will also be responsible for:

  • Championing the client and bringing the client experience to the forefront.
  • Running daily morning market calls resolving trade disputes participating in and running various local and international projects.
  • Providing clients with technical support with our front-end platforms and chart packages such as MT, TradingView and ProRealTime.
Requirements

To be successful in this role, you will need:

  • A degree-level education, finance-related preferred.
  • Fluency in English (written and spoken).
  • Excellent interpersonal and communication skills.
  • The ability to work well under pressure.
  • A logical and analytical approach to problem solving.
Benefits

We offer a range of benefits, including:

  • Competitive salary (£25,000 - £35,000 per annum)
  • Performance-based incentives.
  • Flexible working hours and work-from-home opportunities.
  • Company contributions to insurance and medical plans.
  • Career-focused technical and leadership training.
About You

We welcome people from various walks of life who share our values and want to help us realise our vision and strategy.



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