Healthcare Coach
5 days ago
Medibank Private Limited is a leading health insurer in Australia, providing a range of health insurance products to individuals, families, and businesses.
We are currently seeking an experienced Community Care Team Coach to join our team.
The successful candidate will play a pivotal role in guiding, supporting, and empowering teams to operate with high autonomy while taking on essential management functions to navigate the operational complexities of our healthcare system.
This is a unique opportunity for an individual who is passionate about leading, coaching, and mentoring a team. You will have a strong customer service orientation and relationship management skills, as well as experience working in a complex healthcare environment.
The ideal candidate will be a Registered Nurse Div 1 or Allied Health professional (PT/OT/POD/Dietetics/EP) with current registration with a professional body. They will also hold tertiary management qualifications or equivalent work experience relevant to the role.
We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants.
Key Responsibilities:
- Empowering and Guiding Teams: Enable teams to self-organize around patient care, encouraging them to make decisions, solve challenges, and collaborate effectively within their scope of autonomy.
- Coordinating Operational Needs: Handle specific administrative tasks and coordinate with central functions to ensure seamless operations.
- Ensuring Quality and Efficiency: Monitor quality indicators and ensure that care standards and efficiency metrics are upheld, integrating best practices across teams.
- Cultivating a Hybrid Culture: Balance your role as a mentor with operational oversight, ensuring teams feel both supported and empowered.
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