Business Systems Analyst
17 hours ago
Join Hudson Australia as a Business Analyst and play a key role in the implementation of a comprehensive Information and Client Management System (ICMS) that will future-proof the Commission.
About the RoleThis is an exciting opportunity to work closely with internal and external stakeholders to assess the current Pilot ICMS, document business requirements, and model business processes. As a Business Analyst, you will identify opportunities for business process improvements and inform solution architecture activities.
Key Responsibilities- Lead the pilot assessment of the ICMS and update business requirements.
- Facilitate workshops and consult with subject matter experts to elicit business process and practice improvements.
- Produce and document process models, detailing current state processes and developing and proposing future state processes.
- Identify opportunities for the implementation of business process and practice improvement.
- Manage user acceptance testing activity and documenting the results of user acceptance testing.
- Identify issues and risks, assist with mitigation strategies, and escalate where necessary.
To be successful in this role, you will require:
- Business Analyst experience in an IT environment with strong skills in development of requirements and specifications according to standards.
- Proactive in bringing new perspectives to existing processes to drive innovative improvement.
- Strong written and oral communication skills (including the ability to establish relationships, facilitate workshops, consult and influence both business and technical people).
- Ability to gather and investigate information from a variety of sources, explore new ideas and different viewpoints.
- High level interpersonal skills including consultation and the ability to prepare, coordinate and present timely and accurate advice both verbally and in written form.
- Ability to work autonomously and see projects through to completion, monitoring progress and adjusting plans as required.
- Strong stakeholder engagement skills, including highly developed negotiation skills.
- Commitment to achieving quality outcomes and ensures documentation procedures are maintained and stakeholders' expectations are met.
While not essential, relevant tertiary qualifications and experience with process modelling in accordance with Business Process Management Network (BPMN) and associated software and drawing tools e.g., MS Visio will be highly regarded.
Experience in initiatives collecting and sharing sensitive data, Microsoft Dynamics 365 and Power Platform, and highly desirable skills will also be considered.
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