IT Support Specialist

3 days ago

Brisbane, Queensland, Australia beBeeIT Full time $90,000 - $120,000
Job Opportunity: IT Support Specialist

Gameloft Brisbane is a leading game development studio that has delivered numerous hit titles. The studio plays a vital role in the local economy, employing over 100 full-time staff in various roles including programmers, artists, designers, producers, QA, audio specialists, management, administration, and marketing professionals.

We foster a dynamic and inclusive workplace where creativity and innovation thrive. Our success stems from a strong studio culture and striking the right balance between collaboration and personal growth.

Employee well-being is a top priority, supported by flexible work arrangements, wellness programs, career development initiatives, and world-class facilities.

The successful candidate will provide internal tech support to studio teams, ensuring the proper functioning of their workstations, network and server infrastructure, telemetry, application suites, video conferencing setups, mobile devices, and provide production support.

Key responsibilities include providing first-line PC and MacBook support, troubleshooting hardware, software, and peripherals via ticketing queues, email, and direct correspondence.

Qualifications for this role include previous experience as a computer technician in a technical support capacity, experience with MS products (Windows 11, Office 365, and Visual Studio), understanding of networking protocols, working knowledge of public key cryptography, experience with PowerShell scripting, knowledge of the mobile market, and excellent interpersonal, communication, and organizational skills.

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