Fitness Consultant
3 weeks ago
We are a leading fitness organization with a mission to inspire people to achieve great things. Our team of dedicated professionals is passionate about helping individuals reach their wellness goals and live a healthier, happier life.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant. As a key member of our sales and service team, you will be responsible for building and maintaining a thriving membership base, providing exceptional customer service, and driving sales growth through proactive sales activities.
Key Responsibilities- Contribute to club sales budget through sales promotions and referrals campaigns
- Generate and convert high-quality sales leads through community outreach, referrals, and new business opportunities
- Achieve lead contacts via telephone to maximize sales opportunities
- Provide sales presentations and tours to prospective members
- Create great member journeys through positive and personalized interactions
- Achieve successful outcomes to enquiries
- Open and close the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey
- Current First Aid & CPR certificates
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathize, and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer-focused with a desire to achieve exceptional customer outcomes
- A competitive package including base salary, super, and uncapped commission
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group
- Ongoing training and support to develop your customer service, sales, and leadership skills
We are a leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.
We support over 585,000 members in leading healthier, more active lives through our globally recognized brands, including Goodlife Health Clubs, Fitness First Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's.
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