Fitness Consultant
1 month ago
About Goodlife Health Clubs
We are a leading fitness organisation in Australia, operating 97 premium clubs across the country. Our mission is to inspire people to achieve great things and live a healthy lifestyle.
The Role of a Member Support Consultant
As a Member Support Consultant, you will play a crucial role in building and maintaining a thriving membership base at our Adelaide City club. Your primary responsibility will be to interact with prospective members, inspire them to begin their wellness journey, and provide exceptional customer service to existing members.
Key Responsibilities
- Contribute to club sales budget through sales promotions and referrals campaigns
- Generate and convert high-quality sales leads through community outreach and referrals
- Achieve the required number of lead contacts via telephone to maximise sales opportunities
- Provide sales presentations and tours to prospective members
- Create great member journeys through positive and personalised interactions
- Achieve successful outcomes to enquiries
- Open and close the club as per the club roster
- Participate in member retention programs to inspire members to continue their fitness journey
- Regularly communicate with new and existing members to keep them engaged in their journey
About You
- Current First Aid & CPR certificates
- A current valid Working with Children Check
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems and overcome obstacles
- Outstanding communication abilities to listen, understand, empathise, and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer-focused with a desire to achieve exceptional customer outcomes
What We Can Offer You
- An hourly rate of $29.04 (inclusive of casual loading)
- Commission
- A complimentary all-access Goodlife membership
- Career opportunities with Fitness and Lifestyle Group, Asia Pacific's largest diversified fitness group
Learning and Development
We offer access to our industry-leading learning and development content, including the FLG Learning Hub and Blinkist. This will enable you to develop your skills and knowledge to excel in your role and advance your career.
About Fitness and Lifestyle Group
We are a leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings.
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