Business Development Specialist

1 week ago

City Of Stirling, Australia beBeeCustomerService Full time $70,000 - $86,000
Account Manager Role

The Account Manager plays a crucial part in overseeing an assigned portfolio, ensuring account retention and supporting new business growth.

Key Responsibilities:

  • Maintain expertise in industry trends and developments
  • Direct daily activities of the account management team to achieve optimal performance
  • Handle customer inquiries, policy administration, billing, claims, and coverage analysis with precision
  • Manage policy expirations and renewals to minimize disruptions
  • Conduct client research, prepare submissions, negotiate coverages, and present proposals to secure new opportunities
  • Monitor reports and take prompt action on delinquent accounts, collecting outstanding balances in a timely manner
  • Ensure data accuracy and completeness within agency management systems and carrier/vendor platforms
  • Communicate frequently with the account team regarding workload status and any challenges encountered
  • Deliver exceptional service, anticipate client needs proactively, and respond quickly to service requests
  • Stay updated on company policies and procedures to maintain compliance
  • Continuously seek and adopt best practices to enhance individual and team performance
  • Demonstrate leadership and integrity throughout the role

This is an exciting opportunity for a motivated and experienced Account Manager to make a valuable contribution to our organization. If you are a results-driven professional with a passion for delivering top-notch customer service, we invite you to apply.

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