Application Support Specialist
3 weeks ago
Technical Specialist - Applications
Permanent full-time position
Hybrid working model
Competitive salary package
Cabrini Health offers:
Salary Packaging options to enhance your tax-free income Flexible work arrangements, including remote work On-site parking facilities Discounts on healthcare services Reduced travel costs with a discounted commuter pass Opportunities for professional growth and development A positive workplace culture driven by core valuesYour Impact
The reliability and performance of IT applications are essential for ensuring patient safety and the smooth operation of Cabrini Health. The Technical Specialist – Applications plays a crucial role in providing technical assistance for a diverse range of applications, including clinical, administrative, and corporate systems. This key position serves as the main point of escalation for technical issues, overseeing application releases, and becoming a subject matter expert in application configurations, root cause analysis, and functionality. Your expertise will enable you to contribute significantly to the organization's digital transformation initiatives aimed at enhancing administrative, corporate, and clinical applications within a 24/7 healthcare environment.
Key Responsibilities:
Act as a trusted advisor across technology and the wider organization, offering solutions related to application technologies Influence strategic decision-making and investment priorities aligned with the desired future state architecture Oversee the technical design, configuration, testing, implementation, and support of Cabrini applications Ensure application availability meets service level agreements (SLAs) Deliver enhancements, upgrades, and projects, ensuring commitments to service units are fulfilled Foster a patient-first culture within technology, understanding goals and identifying areas for value addition Continuously assess daily activities for improvement opportunities across personnel, processes, and tools Build and maintain strong relationships with stakeholders, including IT personnel, organizational staff, and external vendors, based on trust and performanceAbout You
This position is ideal for a driven and enthusiastic Technical Application Specialist who thrives in a collaborative environment with a friendly team of application, system, integration, and database administrators.
You will possess the following qualifications:
A minimum of 3 years' experience in technical application administration Strong proficiency in managing applications in Windows and Unix environments Familiarity with HTML/XML, PL/SQL, T-SQL, Unix Shell Script, and JavaScript Advanced skills in RedHat Linux commands and Windows Server 2012+ Experience in report writing using MS Reporting Services and Cyberquery Exposure to integration, particularly with HL7 messaging Familiarity with hospital applications such as WebPAS, Medchart, iPharmacy, and Charm Knowledge of Active Directory, TCP/IP, DHCP, DNS, and File and Print services Proven ability to be a subject matter expert in supporting and maintaining complex applications Excellent troubleshooting skills for diagnosing and resolving performance issues, along with proactive monitoring Strong interpersonal skills to build relationships with IT colleagues and healthcare professionals Effective written and verbal communication abilitiesWorking for Cabrini Health
Cabrini Health is a private, for-purpose health service dedicated to providing quality care in the community. Our mission is inspired by the values of compassion, integrity, courage, and respect, and we are committed to creating a safe environment for all.
Cabrini Health is an equal opportunity employer and values diversity in the workplace.
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