Technical Specialist

3 weeks ago

Hawthorn, Victoria, Australia Cabrini Health Full time

Job Title: Technical Specialist - Applications

About the Role:

Cabrini Health is seeking a highly motivated and passionate Technical Application Specialist to join our dynamic and friendly team of application, system, integration, and database administrators.

Key Responsibilities:

  • Provide technical support for the portfolio of clinical, administration, and corporate applications.
  • Act as a primary escalation point for technical application issues, managing releases and becoming a subject matter technical expert in application configurations, root cause analysis, and functionality.
  • Operate as a trusted advisor throughout technology and the broader organisation, providing solutions advice relating to technology applications.
  • Influence decision making and investment priorities toward the agreed future state architecture.
  • Responsible for the technical design, configuration, testing, implementation, and technical support of Cabrini applications.
  • Ensure applications availability within SLAs.
  • Deliver product enhancements, upgrades, and projects, and ensure delivery commitments to Service Units are achieved.
  • Encourage and instil a culture of patient first across technology, understanding of goals, and where value can be added.
  • Actively reflect on day-to-day activities, looking for continuous improvement opportunities across people, process, and tools.
  • Build and maintain business relationships with stakeholders, including those within IT, across the organisation, and external suppliers, based on trust and delivering to expectations.

About You:

This role will suit a highly motivated and passionate Technical Application Specialist with a minimum 3 years' technical application administration experience.

Requirements:

  • High proficiency in administrating applications hosted on Windows and Unix environments.
  • Knowledge in HTML/XML, PL/SQL, T-SQL, Unix Shell Script, JavaScript.
  • Highly proficient in RedHat Linux commands, Windows Server 2012+.
  • Exposure to report writing using MS Reporting Services and Cyberquery.
  • Exposure to integration preferably supporting HL7 messaging.
  • Exposure to WebPAS, Medchart, iPharmacy, Charm, and other hospital applications.
  • Knowledge of Active Directory, TCP/IP, DHCP, DNS, File and Print services.
  • Demonstrated ability to be a subject matter expert in supporting, maintaining, and administrating complex applications.
  • Excellent troubleshooting skills for identifying and resolving performance issues, tuning, and proactively monitoring.
  • Ability to build relationships with other IT team members, health professionals, and ability to interact with medical and nursing staff.
  • Sound written and verbal communication skills.

Working for Cabrini:

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne's south east. Inspired by the mission and ethic of care of the Cabrini Sisters, we have been providing quality, compassionate care to our community for 75 years.

Our Values:

Compassion - Integrity - Courage - Respect

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