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Service Delivery Operations Manager

2 weeks ago


Wollongong, New South Wales, Australia beBeeService Full time $100,000 - $140,000

We are seeking a skilled professional to lead the delivery of estate maintenance and operations services.

Key Responsibilities
  • Ensure the effective execution of all maintenance and minor capital works within contract scope.
  • Lead a team comprising works managers, maintenance technicians, and specialist subcontractors to deliver services safely, efficiently, and to the required standard.
  • Coordinate performance-based, scheduled, and responsive maintenance activities across multiple locations.
  • Optimize the deployment of shared trade resources across multiple locations to meet planned maintenance requirements.
  • Work in a complex and sensitive defence environment, demonstrating strong leadership, organisational capability, and adaptability to manage competing priorities under pressure.
Requirements
  • Experience in business management, administration, or relevant qualifications or experience.
  • Desirable technical expertise or trade qualifications in building, electrical, or mechanical disciplines.
  • Experience in facility management, maintenance engineering/planning, environmental & heritage management, and project management.
  • High computer literacy, including experience with computerised maintenance management systems, Microsoft Office, and company-specific databases and online systems.
  • Business management experience, including finance, admin, and quality assurance.
  • Ability to obtain or hold a defence security clearance.