Chief Information Technology Administrator

1 week ago

Cleveland, Queensland, Australia beBeeItSpecialist Full time $98,765 - $123,456
Job Summary

The IT Systems Specialist will play a crucial role in supporting the end-to-end IT needs of our manufacturing plants and office. As a hands-on, self-driven individual, you will be responsible for managing and maintaining our IT infrastructure, ensuring seamless operation and minimal downtime.

Key Responsibilities:
  • Troubleshoot hardware/software issues, install new software, assist users with access or system problems.
  • Manage and replace desktops, laptops, printers, cabling, routers/switches, etc.
  • Ensure regular server backups, monitor health, and ensure data recovery readiness.
  • Handle LAN/WAN troubleshooting, Wi-Fi support, VPN, phone systems, and internet connectivity.
  • Collaborate tactfully with vendors; progressively take over control of systems, passwords, backups, and configurations.
  • Maintain system inventories, passwords, process documentation, and create simple IT operational reports.
  • Introduce basic IT hygiene, ensure updates, antivirus, and backup integrity.
Required Skills & Qualifications:
  • 8–10 years of experience in IT support or IT infrastructure in a small to mid-size company setup.
  • Solid hands-on skills with Windows systems, hardware replacement, networking (routers, switches, cabling).
  • Familiarity with backup systems, file servers, and small business security tools.
  • Ability to work independently and juggle multiple responsibilities with minimal supervision.
  • Basic scripting or report generation skills (e.g., Excel macros, PowerShell) is a plus.
  • Experience working in manufacturing or industrial environments is desirable.
  • Strong interpersonal and negotiation skills – must be tactful and street-smart in navigating the handover from a controlling IT vendor.
Ideal Candidate Traits:
  • Street-smart, practical thinker, and confident enough to gradually take control from the current outsourced IT vendor.
  • Self-starter, resourceful, and solution oriented.
  • Comfortable being the single point of contact for IT in the organization.

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