Field Service Technician

7 days ago

Brisbane, Queensland, Australia Zip Water Full time

Company Overview
Zip Water stands as a premier organization in the realm of boiling, chilled, and sparkling water solutions. As a key player in the Culligan Group of Companies, we are dedicated to delivering healthy and sustainable drinking water options globally, impacting over 100 million consumers and significantly reducing single-use plastic waste.

Position Overview
We are seeking a skilled Service Technician to perform maintenance and service tasks on our innovative water units. The ideal candidate will possess a strong customer-centric approach, exceptional troubleshooting skills, and a keen eye for detail. Reliability and professionalism are paramount, as is the ability to work independently while contributing to a dynamic and supportive team environment.

Key Responsibilities

  • Conduct service and maintenance on boiling and chilled water units.
  • Utilize problem-solving skills to diagnose and resolve technical issues.
  • Deliver outstanding customer service and maintain professional relationships.
  • Manage time effectively to ensure timely service delivery.

Qualifications

  • Trade qualification as an Electrician or possession of a Restricted Electrical Licence.
  • Experience in servicing and maintaining appliances, particularly in related fields such as coffee machines or water units.
  • Strong fault-finding capabilities and a methodical approach to problem resolution.
  • Current driver's licence and eligibility for security clearance.
  • Australian residency is required.

Employee Benefits

  • Provision of a work vehicle, uniform, laptop, and mobile phone.
  • Access to a rewards platform offering savings from various retailers.
  • Employee discounts on Zip products and services.
  • Support through an Employee Assistance Program (EAP).
  • Opportunities for professional development and career advancement.
  • Recognition programs for outstanding performance.

Zip Water is committed to ensuring the health and safety of our workforce, which includes vaccination requirements and pre-employment medical assessments.

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