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Country Road Store Manager Opportunity

2 months ago


Brisbane, Queensland, Australia Country Road Group Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at Country Road Group. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities
  • Lead a team of retail professionals to deliver exceptional customer experiences and drive sales growth.
  • Use data and reports to identify key insights and make informed decisions for the business and the customer.
  • Coach and provide regular feedback to your team on understanding our products and how to be customer-led.
  • Lead the team to deliver store operations excellence through effective stock management and loss prevention activities.
  • Attract, engage, and retain talent, building team capability and strong succession planning for the success of your store and the Group.
  • Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing.
  • Build and maintain the store roster, ensuring the roster is compliant and balances the needs of the customer and team.
  • Understand the brand and business strategy and communicate to the team their part to play in delivering.
  • Role model CRG values to create and consistently build a team experience that encourages learning, ownership, and shared success.
Requirements
  • A genuine desire to be part of the Country Road Group and alignment with our CRG Values.
  • Demonstrates a passion for fashion with a professional personal presentation.
  • Strong leadership skills in delivering an exceptional customer and team experience.
  • Ability to manage budgets, interpreting financial reports, and generating efficient rosters.
  • Experience managing the performance, productivity, training, and development of a team.
  • Ability to build and maintain customer relationships by delivering exceptional customer service.
About Country Road Group

Country Road Group is a design-led portfolio of premium brands providing everything needed for a modern lifestyle. We are committed to providing a working environment that embraces and values diversity and inclusion.