Customer Experience Specialist

5 days ago

Brisbane, Queensland, Australia beBeeService Full time $50,000 - $75,000

About Our Team

We are seeking skilled professionals to fill the role of Customer Experience Specialist. This is a diverse position that involves interacting with customers via phone, email and face-to-face.

Key Responsibilities

  • Deliver exceptional customer service and process bookings efficiently.
  • Work on a rotating basis across our various terminals.
  • Demonstrate ability to work effectively independently and as part of a team.
  • Show reliability and adaptability in response to changing business needs.
  • Prior experience in a fast-paced customer-facing role will be highly beneficial.
  • Demonstrate strong verbal and written communication skills when interacting with a diverse customer base.

Requirements

  • Prior experience in a dynamic environment with the ability to multitask and meet objectives.
  • Advanced computer literacy and Microsoft Office skills.
  • Prior experience in the tourism industry is preferred.

About Our Organization

We operate ferry services to various islands and provide a vital transportation link for locals and tourists alike.

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