Retail Banking Expert

4 days ago

Cleveland, Queensland, Australia beBeeCustomer Full time US$37,440 - US$52,200
Banking Professional Job Description

The role of a banking professional is to provide exceptional customer service and sales skills to enhance the customer's experience by offering products and services that best meet their needs.

Key Responsibilities:
  • Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
  • Processing transactions, opening accounts, and performing account maintenance duties.
  • Handling branch servicing tasks such as vault balancing, cash ordering, and maintenance of automated teller machines.
  • Employing problem-solving skills to address customer inquiries and/or concerns in a manner consistent with established training standards.
Required Skills and Qualifications:
  • 3 years of relevant and transferrable sales and/or customer service experience;
  • OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience;
  • OR a Bachelor's degree;
  • Previous instore banking experience is preferred but not required;
  • Must be positive and engaging.

This job description outlines the key responsibilities, required skills and qualifications for this role. It does not include all activities, duties or responsibilities that may be required of the employee. Management reserves the right to assign or reassign duties and responsibilities at any time.

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