
Business Development Specialist
2 days ago
As a Key Account Manager, you will be responsible for developing and maintaining existing relationships with key accounts, as well as expanding market share and strategic growth areas.
You will assess and validate customer needs proactively, identifying new business opportunities and building strategic relationships with key accounts.
Key duties and responsibilities include:
- Assessing and validating customer needs proactively to identify new business opportunities.
- Building and maintaining strategic relationships with key accounts, including distributors, resellers, OEMs, and end-users.
- Maintaining a CRM database with visit and call notes, and contributing to sales and budget reviews.
- Preparing customer proposals and quotations in accordance with company policies.
- Monitoring market activities to provide current intelligence.
- Owning customer Net Promoter Score (NPS) and participating actively in the NPS process.
- Attending product and sales training programs and contributing to promotional activities.
The ideal candidate will have a strong mechanical aptitude or technical background, preferably in industries such as BMS, PLC, Hydraulic, Pneumatic equipment, including application and system design.
They will also have proven success in technical, solution-based key account management, and be commercially savvy with experience delivering customer-focused solutions.
A goal-oriented, assertive, and hands-on problem solver, comfortable with remote work, the successful candidate will also be familiar with CRM tools like Salesforce.
Job Requirements- Strong mechanical aptitude or technical background.
- Proven success in technical, solution-based key account management.
- Commercially savvy with experience delivering customer-focused solutions.
- Goal-oriented, assertive, and a hands-on problem solver.
- Familiarity with CRM tools like Salesforce is preferred.
- Competitive salary with attractive bonus scheme.
- Car allowance or company vehicle.
- Access to employee benefits.
- Discounted health insurance.
- Novated leasing options.
- A day off for your birthday.
- A day to volunteer in your community.
- Career progression and upskilling via our learning program.
- Inclusive and diverse culture.
- Employee assistance program.
- Associate
- Full-time
- Industrial Machinery Manufacturing
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