Front Desk Coordinator
1 week ago
Company Overview
We are part of the esteemed ForHealth Group, a trailblazer in delivering top-notch healthcare across Australia. Our network of 80+ medical centres and over 1300 health practitioners contribute to more than 7 million patient consultations annually.
About this Role
As a Casual Front Desk Coordinator at ForHealth Medical Centres in Preston, VIC, you will be responsible for providing exceptional customer service, managing a busy front desk reception, and supporting healthcare professionals with general administration duties.
Key Responsibilities
- Greet patients and welcome them into our Centre with a professional and friendly demeanor.
- Collect and enter patient details into our database efficiently.
- Schedule appointments as required and manage our scheduling system effectively.
- Answer telephone calls and handle enquiries with a high level of professionalism.
- Provide administrative support and perform other ad-hoc tasks as needed.
Requirements
- Previous customer service experience is advantageous, but not essential.
- You will possess excellent communication skills, including a professional telephone manner.
- A detail-orientated individual with the ability to multitask and prioritise tasks.
- Familiarity with Pracsoft/Medtech is an advantage.
- Able to work collaboratively as part of a dynamic team and independently when required.
Why Choose Us
- A dynamic work environment that aligns with our purpose and values.
- Access to ample training, development opportunities, and internal growth pathways.
- The chance to make a meaningful contribution to Australia's well-being through our healthcare services.
Estimated Salary: $25-$35 per hour
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