Driver Licence Assessor

1 week ago


Goulburn, New South Wales, Australia beBeeCustomerService Full time $84,734 - $89,850
Job Title: Customer Service Representative - Driver Tester

We are currently recruiting for a key role in our service centre where you will be responsible for facilitating customer transactions, including evaluating applicants for new or renewed licences to ensure they meet required standards to be safe drivers.

About the Opportunity:

  • This involves conducting multiple 45-minute in-car tests, helping customers in the service centre and undertaking administrative support activities.

Key Responsibilities:

  • Provide high-quality customer service consistent with organisational values, delivering a positive customer experience.
  • Conduct driving tests, advise applicants of outcomes, including relevant details of performance and deficiencies.
  • Evaluate and mitigate risks to ensure optimal road safety for customers and the broader community.
  • Provide administrative and support services using relevant systems and reference materials.
  • Contribute to continuous improvement by identifying opportunities to improve work processes and implementing changes that support organisational objectives and improve customer experience.

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