Dental Front Office Assistant

2 weeks ago


Melbourne, Victoria, Australia beBeeDental Full time $35,000 - $41,000
Job Title:

Dental Front Office Assistant

We are seeking a skilled and customer-focused dental front office assistant to join our team. The successful candidate will have excellent communication skills, be able to multitask in a fast-paced environment, and possess a positive attitude.

About the Role

  • At least 1 year of experience in the dental field, preferably in a similar role.
  • Strong customer service skills.
  • A positive "can-do" attitude, and the willingness to learn.
  • Excellent presentation and communication skills.
  • The ability to engage and manage relationships within the team.
  • Ability to work with computers, data entry, and file management.

Key Responsibilities:

  • Answering phone enquiries, making and confirming appointments.
  • Proactively following up, reaching out, and managing patient appointments.
  • Scanning, uploading, sending documents and general front office duties.
  • Providing assistance and support to our dentists and aiding the team.
  • Accounts management, invoicing, setting up payment plans and processing payments using EFTPOS & HICAPs.
  • Communicating with other third-parties suppliers.

Requirements:



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