Chief Incident Response Officer

18 hours ago

Melbourne, Victoria, Australia beBeeManagement Full time $90,000 - $120,000
Incident Management Expertise

We are seeking a highly skilled and experienced Incident Management professional to lead our incident response activities. The successful candidate will oversee the timely identification, recording, and resolution of incidents, ensuring effective coordination across multiple stakeholders.

This is an ideal opportunity for someone with strong project management or business analysis experience, excellent analytical skills, and a background in incident or issue management in the financial services sector.

  • Lead the day-to-day management of incident response activities, coordinating across business units to investigate, analyze, and remediate incidents.
  • Manage and track progress of incident resolution, ensuring timely closure and escalation of risks or delays to senior management.
  • Collaborate with cross-functional teams to ensure compliance with regulatory obligations and drive down incident volume.
  • Support and maintain the Governance, Risk, and Compliance (GRC) system, ensuring data accuracy and performing quality assurance checks.
  • Conduct trend analysis and prepare regular reporting for senior stakeholders on incident patterns and performance against targets.
  • Coordinate and engage a large stakeholder group involved in incident management workflows.
Key Requirements
  • 5+ years of experience in operations management, with a solid understanding of risk, compliance, and incident management in superannuation or the broader financial services sector.
  • Experience in coordinating cross-functional activities or projects, including stakeholder engagement and reporting.
  • Strong familiarity with GRC systems and incident management frameworks.
  • Excellent analytical and problem-solving skills; capable of interpreting complex data and identifying trends.
  • High attention to detail and strong verbal and written communication skills.
How to Apply

Please submit your CV and cover letter detailing your relevant experience and qualifications.

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