IT Change Management Lead

2 days ago


Collingwood Park, Queensland, Australia Bank Australia Full time

Do you want to be part of a forward-thinking financial institution that prioritizes social and environmental responsibility? Bank Australia, a certified B Corp, is looking for an experienced IT Change Management Lead to join our team in Collingwood Head Office.

This permanent, full-time role will oversee and coordinate changes in IT systems and processes, ensuring seamless service delivery. You will work closely with IT teams and stakeholders to develop and implement problem resolution strategies, maintain detailed records of incidents and resolutions, and identify areas for improvement.

The ideal candidate will have proven experience in change, problem, and incident management roles, excellent communication and interpersonal skills, and strong leadership and decision-making abilities. Relevant certifications, such as ITIL Foundation certification or higher, are highly desirable.

As an IT Change Management Lead at Bank Australia, you will be responsible for:



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