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Operations Manager
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Hotel Operations Manager
2 months ago
About Raffles Udaipur
A serene oasis in the heart of India, Raffles Udaipur offers a tranquil escape for discerning travelers. Our 21-acre private island is a haven of lush greenery, perfect for rejuvenation and discovery.
Job Summary
We are seeking an experienced Front Office professional to lead our team and deliver exceptional guest experiences. As a key member of our Rooms Division, you will be responsible for:
- Leading a shift of Front Office professionals, ensuring seamless guest interactions.
- Developing and implementing procedures to enhance guest engagement and satisfaction.
- Assisting with team management, including training and development, to drive success.
- Handling complex guest queries and feedback with poise and professionalism.
Requirements
A degree in hotel or hospitality management is highly regarded. Previous experience with a Property Management System (PMS) is essential, with Opera being a desirable skill.
What We Offer
As a member of the Accor Hotels team, you will enjoy a captivating and rewarding experience working alongside passionate professionals. Our exclusive Heartist Benefits and learning programs through Academy Accor will help you develop your talent and grow in your career.
