Exceptional Customer Service Professional Wanted

1 week ago


Melbourne, Victoria, Australia beBeeCustomer Part time $40,000 - $65,000
Optical Assistant Job Description

We are seeking a dedicated Optical Assistant to join our team in our Williamstown store. As an Optical Assistant, you will be responsible for providing exceptional customer service and support to our customers.

Job Description:

Assist our Optometrists with patient care and provide outstanding customer service.

Key Responsibilities:

  • Provide personalized customer service to ensure a positive experience for our customers.
  • Assist Optometrists with patient care, including taking measurements, preparing patients for exams, and administering eye drops.
  • Maintain a clean and organized store environment, including the optical area and waiting room.
  • Process transactions efficiently and accurately, including handling cash, credit card payments, and returns.
  • Participate in ongoing training and development to improve skills and knowledge in optometry and customer service.

Requirements:

Candidates must possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and have basic computer skills.

Preferred Qualifications:

Previous experience in retail or hospitality is preferred, but not required.

What We Offer:

A competitive salary and benefits package, opportunities for career advancement, and a fun and dynamic work environment.

Benefits:

  • A generous team allowance to allow you to stay up-to-date with the latest trends and products.
  • Access to our world-class web-based learning platform to keep you informed about all things related to our brand and to streamline training and communication.

Why Join Us?

We believe that our people are the key to our success, and we are committed to providing a supportive and inclusive work environment where everyone can thrive.



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