Retail Sales and Service Leader

22 hours ago

Sydney, New South Wales, Australia beBeeRetail Full time $150,000 - $200,000
Assistant Boutique Manager

We are seeking an exceptional and brand-aligned leader to deliver meaningful experiences to our customers.

Job Description:

  • Lead by example and provide an exceptional customer experience by demonstrating a deep understanding of sales and service principles.
  • Maintain in-depth knowledge of product and brand to advise and recommend to customers.
  • Collaborate with the Boutique Manager to increase their store VIP database and manage customer engagement.
  • Provide regular analysis of business including sales, KPIs, customer updates, feedback, and reports.
  • Implement and drive allocated sales targets and KPIs to ensure sales growth.
  • Maximise profitability by closely monitoring wage expenditure and sales trends.
  • Support the development of all team members across product knowledge, KPIs, and sales & service framework.
  • Manage inventory and maintain a well-stocked and presented store according to guidelines.
  • Uphold policies and procedures to ensure team comprehension and compliance.
  • Maintain a safe working environment aligned with Work Health and Safety standards and guidelines.

Requirements:

  • Experience in apparel, accessories, or jewellery retail setting.
  • Ability to collaborate, be creative, and support mutual goals.
  • Can-do attitude and enthusiasm for creating meaningful experiences.
  • Passion for growth, connection, and making a positive impact.

Benefits:

  • Meaningful work that makes a positive impact.
  • Opportunity to grow and develop as a professional.
  • Collaborative and supportive work environment.

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