Care Coordinator for Aged Care
5 days ago
We are seeking a highly skilled and compassionate Home Support Officer to join our team at Calvary Kelaston in Wendouree VIC.
This casual role involves providing administrative support to the Home Manager, ensuring the smooth delivery of customer care. You will be the first point of contact for clients, residents, and staff, with a focus on providing courteous reception and administrative support.
Your key responsibilities will include:
- Administrative Support: Ensuring clear and timely administrative activities to support customer care.
- Communication: Facilitating communication with residents, their representatives, and other stakeholders regarding office administration requirements.
- Reception Duties: Answering phones, greeting visitors/contractors, and managing appointments.
- Walk-in Inquiries: Assisting with walk-in inquiries and recording them appropriately.
To succeed in this role, you will need:
- Well-developed Interpersonal Skills: Excellent communication and interpersonal skills to build strong relationships with residents, staff, and external stakeholders.
- Customer Service Focus: A genuine interest in delivering high-quality customer service to meet the needs of our clients and residents.
- Attention to Detail: Strong attention to detail, multitasking abilities, and effective time management skills to prioritize tasks and meet deadlines.
- Technical Skills: Proficiency in contemporary IT applications and platforms (MS Office, Teams, etc.), with a willingness to learn new ones.
- Organizational Skills: Proven organizational skills, attention to detail, and the ability to prioritize work independently and as part of a team.
We offer:
- NFP Salary Packaging Benefits: Take advantage of our salary packaging benefits to maximize your take-home pay.
- Discounted Health Insurance: Enjoy discounted health insurance to support your physical and mental well-being.
- Paid Parental Leave: Receive paid parental leave to balance your work and family life.
- Training and Development Opportunities: Grow your skills and career with access to training and development pathways.
- Flexible Hours: Enjoy flexible hours that suit your lifestyle and preferences.
Estimated Annual Salary: AU$55,000 - AU$65,000, depending on experience and qualifications.
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