Installation Logistics Manager

1 week ago


Byron Bay, Australia beBeeCoordinator Full time $55,000 - $70,000
Operations Coordinator

We are seeking a highly skilled Operations Coordinator to join our team. This is a full-time, onsite position focused on coordinating and scheduling installations across solar, battery, and hot water systems.

Key Responsibilities
  • Confirming future availability of installation teams
  • Rescheduling appointments for the week/day directly with customers
  • Recruiting electricians and plumbers nationally
  • Answering inbound telephone calls & texts with customers, installers and nationwide sales teams
  • Regular confirmations & rearrangement negotiations
  • Resolving issues as they arise
  • Reaching resolutions by defusing and reassuring sometimes frustrated customers and contractors
About You
  • Minimum 1+ years relevant experience (scheduling, project management, BDM)
  • Customer service experience
  • Great communication skills - ability to talk to tradies and explain expectations
  • Love working in a fast-paced environment where innovations happen instantly
  • Motivated and willing to learn
  • Excellent organization skills and the ability to prioritize
  • Tech Savvy and commercially astute
  • Currently residing in the Northern Rivers/Gold Coast region (able to commute to our Byron Bay office Monday-Friday)
  • Australian Permanent Resident and/or full working rights are essential
Bonus Points
  • Experience dealing with contractors or trades (Highly regarded)
  • Experience negotiating trading terms or contracts
  • Salesforce experience
  • Experience using Google Sheets or Excel

Key Skills: Project Management, Scheduling, Customer Service, Communication, Time Management, Organization

Location: Byron Bay Head Office



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