Optical Customer Experience Coordinator

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $85,000 - $110,000

We are seeking a skilled professional to deliver exceptional customer service and support daily practice operations.

As an Optical Customer Experience Coordinator, you will be responsible for greeting and assisting clients, providing fashion and style advice, and delivering outstanding customer experiences throughout the patient's journey.

Key Responsibilities:

  • Deliver exceptional customer service
  • Provide fashion and style advice
  • Greet and assist clients
  • Support daily practice operations

Benefits:

  • Annual optical package: 2 pairs of eyewear and 1 pair of sunglasses with lenses
  • Team-building events and fruit boxes to support wellness
  • Personal development opportunities for industry qualifications
  • Closed on public holidays

Our team is dedicated to excellence and passionate about delivering personalized client experiences. We maintain a professional yet supportive environment, celebrating team successes while enjoying our work.

In this role, you will have the opportunity to work in a boutique practice with cutting-edge technology, supporting a dynamic team to deliver exceptional results.

Requirements:

  • Experience in customer-facing roles
  • Excellent communication skills
  • Able to work effectively in a team environment

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.

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