Short Stays Portfolio Manager

4 weeks ago

Launceston, Tasmania, Australia National Workforce Full time
About the Role

We are seeking a highly motivated and organized professional to join our team as a Short Stays Portfolio Manager. As a key member of our property management team, you will play a critical role in managing residential short stay properties, ensuring satisfaction for both owners and guests.

Working closely with our Director of Property Management, you will be responsible for launching and developing the short stays division, setting up processes, and growing the portfolio. This includes managing the full property cycle from bookings, guest communications, and property maintenance to income management and marketing.

Key Responsibilities:

  • Manage short stay properties to maximize client satisfaction
  • Oversee all guest communications and bookings process
  • Ensure properties meet presentation and cleanliness standards
  • Manage maintenance, cleaning contractors, and consumables
  • Drive new business growth through proactive marketing
  • Conduct regular property inspections and audits
  • Ensure compliance with short stay permits and regulations
  • Develop business plans, KPIs, and department targets
  • Monitor income management and pricing for maximum returns

Attributes and Skills Required:

  • Property Management license required
  • Strong customer focus and interpersonal communication skills
  • Proven ability to manage short stay property portfolios
  • High-level proficiency in CRM systems and real estate software
  • Excellent organizational skills and attention to detail
  • Ability to develop and secure new business opportunities
  • Knowledge of local real estate markets and regulations
  • Strong problem-solving and conflict resolution abilities
  • Proven ability to handle multiple tasks under pressure

What's in it for You:

  • Competitive salary with growth and development opportunities
  • Work with a collaborative and supportive team
  • Flexibility with some out-of-hours work and travel

If you're a motivated and organized professional with a passion for real estate, we'd love to hear from you. Apply today to be a part of our exciting growth journey.

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