Renewable Energy Support Specialist

1 week ago


Adelaide, South Australia beBeeSolar Full time $60,000 - $80,000
Customer Service Representative Job Description

This role offers a full-time permanent opportunity to grow in a collaborative working environment.

  • Deliver call centre customer service support and manage documentation and data from solar installations.
  • Provide after-sales customer services and field technician support related to residential solar installations.
  • Administer Solar installations, REPS installations and submissions, as well as commercial Solar assessments and product details.
  • Generate reports on systems, customers, warranties and inbound calls, resolving warranty issues on solar systems and scheduling site visits with field technicians.
Required Skills and Qualifications:
  • Previous experience in customer service is essential.
  • Strong time management and ability to work autonomously are required.
  • Excellent office administration skills with attention to detail are necessary.
  • An enthusiasm for continuous improvement and problem-solving is crucial.
  • Strong IT skills in Microsoft Office (Excel, Word, Outlook) and CRM system experience are preferred.
  • Prior knowledge and experience in energy efficiency, renewable energy and/or trade-based activities (electrical) is desirable.


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