Medical Device Support Specialist

2 days ago

Saint Leonards, Victoria, Australia beBeeTechnical Full time $100,000 - $120,000
Job Summary

We are seeking a highly skilled Technical Support Specialist to provide technical oversight, implementation, maintenance and continuous improvement of medical devices and solutions in collaboration with the QAS team.

The ideal candidate will have a strong background in biomedical engineering, excellent troubleshooting and problem-solving skills, and the ability to communicate effectively with customers and internal teams.

  • Lead technical deployment, integration and configuration of medical devices and systems in collaboration with QAS.
  • Provide hands-on maintenance, diagnostics and repair services for medical devices and systems in the field and the depot repair workshop.
  • Identify, analyze and resolve complex technical issues promptly to maintain optimal system functionality.
  • Foster strong customer relationships through regular communication, proactive service and technical expertise.
  • Deliver technical training sessions to end-users on the proper use and maintenance of medical equipment.
  • Develop documentation, training materials and knowledge-sharing initiatives to support the QAS project.
  • Evaluate the performance of medical devices and systems to ensure compliance with quality standards and regulatory requirements.
  • Support the QAS project in meeting all contractual and operational obligations.
Key Requirements

To be successful in this role you will need:

  • A bachelor's degree in Engineering (Biomedical, Electrical or Electronics preferred).
  • 3+ years of experience in a technical role, preferably in medical devices, biomedical engineering or related industry.
  • Experience working with emergency medical devices, clinical systems or similar technologies is an advantage.
  • Strong analytical and problem-solving skills with the ability to diagnose, repair and optimize systems and devices.
  • Excellent written and verbal communication skills with the ability to interface effectively with customers, clients and internal teams.
  • Able to deliver clear and concise technical training and support materials.
  • Demonstrated experience in project support and technical service delivery in a healthcare setting.
Benefits

This is an excellent opportunity to join a leading medical technology company and make a meaningful impact on healthcare delivery in Queensland. We offer:

  • A competitive salary and benefits package.
  • Professional growth opportunities in a dynamic team environment.
  • The chance to work with cutting-edge medical technology and make a real difference in people's lives.

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