Customer Service and Administrative Support Officer

6 days ago


Bathurst, Australia Workforce Australia for Individuals Full time

About the Role

Workforce Australia for Individuals is seeking a full-time Customer Service and Administration Officer to provide administrative support and customer service for our team. This position will be based at our office and will provide support for our administrative functions.

This role will provide quality customer service to our clients and stakeholders, and will undertake a range of administrative tasks using various computer systems and software. The position will also provide support for our team, including coordination of administrative tasks and provision of information to clients.

Key Responsibilities

  1. Provide exceptional customer service to clients and stakeholders
  2. Undertake a range of administrative tasks, including data entry, record management and correspondence
  3. Use various computer systems and software to complete tasks and provide information to clients
  4. Provide support for our team, including coordination of administrative tasks and provision of information to clients
  5. Develop and maintain effective relationships with clients and stakeholders
  6. Contribute to a positive and productive work environment

Requirements

  1. Current Class C Drivers Licence
  2. Certificate III in Business Administration or equivalent
  3. Minimum 2 years administration experience
  4. Proficiency in the operation of various computer packages, including Microsoft Office programs
  5. Demonstrated customer service skills
  6. Excellent oral and written communication skills


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