Customer Service Specialist

1 week ago

Ballarat, Victoria, Australia beBeeHospitality Full time $20,330 - $49,820
Food and Beverage Attendant Job Summary

We are seeking a motivated individual to provide exceptional service to our guests in this role.

Key Responsibilities:

  • Greet and seat guests in a friendly and professional manner.
  • Take food and drink orders accurately and promptly.
  • Deliver food and beverages to tables in a timely manner.
  • Assist in setting up and clearing tables.
  • Provide recommendations on food and beverage options based on guest preferences.
  • Ensure tables and dining areas are clean and presentable at all times.
  • Handle guest inquiries and resolve any issues or complaints promptly and efficiently.
  • Collaborate with other team members to ensure smooth operation of the restaurant.

Qualifications:

  • Previous experience in a similar role or customer service-oriented environment is preferred.
  • Strong communication and interpersonal skills.
  • Excellent multitasking abilities.
  • Ability to work effectively in a fast-paced environment.
  • Attention to detail and a proactive approach to problem-solving.
  • Knowledge of food and beverage service standards and procedures.
  • A positive and friendly attitude towards guests and team members.
  • Flexibility to work shifts including evenings, weekends, and holidays.

Benefits:

  • Opportunities for career growth and development.
  • A dynamic and inclusive work environment.
  • Employee discounts on food and beverages.
  • Training and support provided.

Job Type: Casual

Salary Range: $20.33 - $49.26 per hour

Expected Hours: No less than 4 hours per week

Supplemental Pay Types:

  • Penalty rates
  • Tips

Application Question(s):

  • Can you work weekends?

Experience:

  • Customer service: 1 year (preferred)

Licence/Certification:

  • RSA (preferred)

Work Authorisation:

  • Australia (required)

Work Location: In person

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