
Customer Service Specialist
1 week ago
We are seeking a motivated individual to provide exceptional service to our guests in this role.
Key Responsibilities:
- Greet and seat guests in a friendly and professional manner.
- Take food and drink orders accurately and promptly.
- Deliver food and beverages to tables in a timely manner.
- Assist in setting up and clearing tables.
- Provide recommendations on food and beverage options based on guest preferences.
- Ensure tables and dining areas are clean and presentable at all times.
- Handle guest inquiries and resolve any issues or complaints promptly and efficiently.
- Collaborate with other team members to ensure smooth operation of the restaurant.
Qualifications:
- Previous experience in a similar role or customer service-oriented environment is preferred.
- Strong communication and interpersonal skills.
- Excellent multitasking abilities.
- Ability to work effectively in a fast-paced environment.
- Attention to detail and a proactive approach to problem-solving.
- Knowledge of food and beverage service standards and procedures.
- A positive and friendly attitude towards guests and team members.
- Flexibility to work shifts including evenings, weekends, and holidays.
Benefits:
- Opportunities for career growth and development.
- A dynamic and inclusive work environment.
- Employee discounts on food and beverages.
- Training and support provided.
Job Type: Casual
Salary Range: $20.33 - $49.26 per hour
Expected Hours: No less than 4 hours per week
Supplemental Pay Types:
- Penalty rates
- Tips
Application Question(s):
- Can you work weekends?
Experience:
- Customer service: 1 year (preferred)
Licence/Certification:
- RSA (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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