Technician Specialist

1 week ago

Brisbane, Queensland, Australia beBeeTechnical Full time $90,000 - $120,000
Technical Officer RoleThe Technical Officer is a vital role within our organization, responsible for delivering high-quality services and maintaining standards in the management, configuration, and installation of voice and mobile data equipment. This position ensures total customer satisfaction by providing expert technical support to customers, internal and external stakeholders, and developing technical process and design documentation library. The successful candidate will be responsible for managing and maintaining Subscriber equipment, ensuring data accuracy between our organization and customer databases.Key Responsibilities:
  • Ensure total customer satisfaction by delivering high-quality services and maintaining standards throughout the management, configuration, and installation of voice and mobile data equipment.
  • Provide expert radio subscriber technical support for customers, internal and external stakeholders.
  • Develop, update, and maintain technical process and design documentation library.
  • Manage and maintain Subscriber equipment, ensuring data accuracy between our organization and customer databases.
Requirements:
  • Degree in Electronics or Electrical Engineering or equivalent experience.
  • Tertiary qualifications in Business Management, IT, or Customer Service are desirable.
Benefits:

We offer a supportive work environment and opportunities for career growth and development. Our team works together to deliver innovative solutions that make a difference.

Inclusion and Diversity:

Our organization is committed to providing equal employment opportunities and promoting diversity within our organization.

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