SAP HANA/BASIS Technical Specialist

2 weeks ago

Canberra, ACT, Australia Fujitsu Full time

At Fujitsu, we are seeking a highly skilled SAP HANA/BASIS Technical Specialist to join our team. The successful candidate will be responsible for providing expert advice on the management and maintenance of SAP platforms, ensuring the security of day-to-day technical operations.

Key responsibilities will include:

  • Performing daily system health checks of production and fine-tuning performance issues prior to business hours.
  • Initiating in-house tests during system health checks, performing troubleshooting, and resolving identified issues.
  • Monitoring and providing expert advice on SAP Java systems in relation to system capacity and availability to manage load.
  • Monitoring database load, activities, and taking preventive measures to avoid high response times.
  • Creating task cards for activities/issues that require regular intervention by multiple staff members for quick resolution of issues.
  • Providing assistance during system patching and kernel upgrades, SAP HANA system administration tasks such as daily health checks, on-demand tasks, and upgrades at HANA environment.
  • Performing table replication SAP landscape Transformation server to allow real-time or scheduled-time data replication.
  • Monitoring and troubleshooting HANA WLM and dashboard applications via system replication.
  • Change Management and its sub-processes such as Assessment of change proposals, RFC logging and review, Assessment & Implementation of Emergency Changes, Change scheduling, Deployment, Post Implementation Review and Change Closure.
  • Providing technical assistance in resolving issues related to Business Objects, DQM, and Data Services.
  • Developing detailed cutover checklist and project plan incorporating both technical and operations or business tasks.
  • Creating and maintaining the Cutover Project Plan as per the cutover standards.
  • Working with system owners to develop a test scope, prepare for testing, and ensure remediation has been completed effectively.
  • Providing cutover status reporting to project leadership and key stakeholders involved in coordination of legacy shut down activities prior to application activation.
  • Monitoring and managing systems availability and their load using third-party tools such as DCRUM, Dynatrace AppMon, NAM, Watch4Net, Kibana, and Grafana.
  • Working closely with Network Operations team in monitoring the production systems and resolving them on priority basis.
  • Providing system support and performing technical troubleshooting as needed to ensure 24/7 availability of all systems via Incident on call during non-business hours.
  • Providing technical assistance in resolving issues related to migration, implementation, and post-Go-Live activities.
  • Resolving production incidents lodged via OpenText Service Manager.

Requirements and experience include:

  • Must have 5 years or more SAP BASIS experience in a large and complex environment.
  • Experience with multiple SAP Technologies (such as CRM, PSCD, ERP, Java, HANA, etc.).
  • Experience with Implementing Early Watch Alert Recommendations.
  • Experience with SAP ABAP and HANA performance tuning.
  • Experience with Incident Resolution and Root Cause Analysis.
  • Knowledge of SAP System Upgrade and associated tasks.
  • Experience with HANA & DB2 as the database platform for SAP Applications.
  • An NV1 security clearance is required.
  • Defense experience is highly desirable.

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

  • We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
  • We offer tailored career paths across our global organization to support your professional and personal growth.
  • Our customers trust us. We have an excellent reputation across the region and globally.
  • Best in-class reward and recognition programs flexible work, volunteering leave, and more.
  • We live our values of aspiration, trust, and empathy, all day, every day.

Commitment to Diversity, Equity, and Inclusion

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we highly welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders. Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.

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