Front Desk Manager

2 weeks ago

Brisbane, Queensland, Australia beBeeTeamwork Full time $79,500 - $94,500

**Job Overview**

We are seeking a professional Front Office Supervisor to join our dynamic front office team and be responsible for overseeing the efficient operations of the resort.

The successful candidate will have previous front office supervisory or management experience in a 4-5 star hotel/resort environment.

Key responsibilities include:

  • Direct and assist the team with front office activities & procedures, room assignments, guest inquiries & requests;
  • Lead by example, coach and motivate a high performing team which includes front office reception, porter, reservations, night audit & leisure attendants;
  • Build strong relationships with internal and external stakeholders, handle complex issues, guest complaints and resolve issues in an efficient & professional manner;
  • Assist with business activities, accounting procedures, expenditure management, rosters & training;
  • Monitor operations and ensure the property presentation is maintained to a high standard;

**Requirements**

- Previous front office supervisory or management experience in a 4-5 star hotel/resort environment;

- Experience in staff management practices including rewarding, appraising, counselling & staff development and delivering on the job training;

- Experience in PMS, Opera desirable;

- Exceptional written & verbal communication, conflict resolution and negotiation skills;

- Strong teamwork, attention to detail, time management, organisational and problem-solving skills;

- First Aid Certificate, desirable;

- Drivers Licence;

- Diploma qualification in hospitality or tourism, desirable;

- Hold or obtain a Qld WWCC Blue Card;

- Flexibility to work a rotating roster including evenings, weekends & public holidays;

- Excellent grooming & personal presentation;

**Benefits**

- Competitive Salary + penalties;

- Discounts on RACV products & resorts, including insurance discounts and free roadside assistance;

- Employee of the month awards & recognition;

- Training & development programs for skill advancement and career progression;

- Complimentary parking onsite;

- A workplace where your voice is heard, all ideas considered and executed to improve the guest experience;

**About Us**

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.

  • Front Desk

    2 weeks ago

    Brisbane, Queensland, Australia Alicaring Community Full time

    We are seeking a friendly, detail-oriented, and professional **Front Desk & Administrative Assistant** to join our team. This role requires a confident communicator who can manage client interactions and support internal operations with care and precision.**Key Responsibilities**:- Answer and manage phone calls in a courteous and professional manner- Welcome...

  • Front Desk Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia beBeeHospital Full time

    **Job Title:** Front Desk CoordinatorWe are seeking a highly skilled and organized individual to fill the role of Front Desk Coordinator at our private hospital. As a key member of our team, you will be responsible for managing the front desk reception, liaising with patients and all aspects of office administration.Key Responsibilities:

  • Front Desk Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $50,000 - $80,000

    Front Desk CoordinatorThe Front Desk Coordinator will provide exceptional customer service for enquiries from residents, staff, family and friends, both face to face and over the phone. This role supports the front desk and administrative functions for residents, staff and families.Key Responsibilities:Provide exceptional customer service for enquiries from...

  • Front Desk Professional

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $25,000 - $30,000

    Front Desk Professional OpportunityWe are seeking a highly skilled and dedicated Front Desk Professional to join our team. As a key member of our administrative staff, you will play a vital role in ensuring the smooth operation of our medical center.To succeed in this position, it is essential to have experience with Best Practice software and excellent...

  • Front Desk Ambassador

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $48,000 - $80,000

    Hotel Front Office Team Member Job DescriptionWe are seeking a highly skilled and motivated individual to join our hotel front office team as a Hotel Front Office Team Member. As the champion of our front desk, you will be responsible for providing exceptional customer service, maintaining accurate records, and managing front desk operations.The ideal...

  • Front Desk Administrator

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCommunication Full time $25,000 - $35,000

    Medical Front Desk ProfessionalWe are seeking a highly organized and efficient Medical Front Desk Professional to manage the reception duties in our busy general practice clinic.Manage day-to-day front desk activities in a fast-paced environmentHandle phone calls and patient bookings efficiently, providing exceptional customer serviceAssist medical staff...

  • Front Desk Associate

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCustomerService Full time $46,460 - $78,734

    Front Desk AssociateThe Front Desk Associate is responsible for providing exceptional customer service to our guests. Main Tasks:Respond to phone calls and inquiries in a timely manner.Process guest arrivals and departures efficiently.Manage room assignments and ensure accurate billing.Supervise housekeeping staff to maintain high standards of...

  • Front Desk Representative

    2 weeks ago

    Brisbane, Queensland, Australia beBeeAdministrative Full time $48,000 - $72,000

    Job Title: Front Desk RepresentativeWe are seeking a friendly, detail-oriented, and professional individual to join our team as a front desk representative.This role requires a confident communicator who can manage client interactions and support internal operations with care and precision.Key Responsibilities:Answer and manage phone calls in a courteous and...

  • Front Desk Representative

    2 weeks ago

    Brisbane, Queensland, Australia beBeeService Full time $45,000 - $80,000

    **Front Desk Representative Job Overview**We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Representative. As a key member of our front office staff, you will be responsible for delivering exceptional service to our guests and ensuring a seamless check-in and check-out experience.

  • Front Desk Professional

    1 week ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $48,000 - $52,000

    Job Title: Front Desk ProfessionalWe are seeking a skilled professional to manage our front desk operations. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and providing exceptional customer service.Main Responsibilities:Meet and greet customers, answer calls in a friendly and professional manner.Manage stationery,...