Banking Career Starter

5 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $75,000 - $97,000
Customer Banking Role

As the Customer Banking Specialist, you will be the primary point of contact for customers, delivering exceptional service and providing tailored solutions to meet their banking needs.

Key Responsibilities:

  • Have in-depth conversations with customers to understand their financial goals and objectives.
  • Complete Financial Health Checks to assess customers' financial situations and identify areas for improvement.
  • Provide options for customers through education and demonstration of our in-branch technology and digital banking services.
  • Problem-solve and provide effective solutions while championing our risk-adverse culture.

Required Skills and Qualifications:

  • Proven experience delivering exceptional customer service, preferably in a financial services or retail environment.
  • Excellent communication skills, with the ability to articulate complex financial concepts in a clear and concise manner.
  • The ability to ask the right questions, find solutions, act with integrity, and place the customer at the center of everything you do.
  • A genuine interest in building a career with a leading financial institution and improving the financial well-being of customers.

Benefits:

  • Thorough training program to kickstart your banking career.
  • Access to extensive employee benefits and discounts.
  • Opportunity to work in a collaborative and high-performing culture.

Others:

  • Aboriginal and/or Torres Strait Islander people are encouraged to apply.
  • We are committed to making finding your dream job as easy as possible. If you require additional support, please contact us.

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