Retail Operations Manager

6 days ago


Sydney, New South Wales, Australia Sephora USA, Inc Full time

Welcome to Sephora USA, Inc, a dynamic and innovative company that is revolutionizing the beauty industry. As a Retail Operations Manager, you will play a key role in ensuring that our stores operate efficiently and effectively, providing exceptional customer experiences and driving sales growth.

Your Key Responsibilities:

  • Oversee store operations, including inventory management, visual merchandising, and staff scheduling
  • Develop and implement strategies to improve sales performance and customer satisfaction
  • Train and develop store staff to ensure they have the skills and knowledge needed to deliver exceptional customer experiences
  • Analyze sales data and metrics to inform business decisions
  • Maintain high standards of customer service and ensure that customer complaints are handled promptly and professionally

Requirements:

  • Proven experience in retail operations management
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Passion for delivering exceptional customer experiences

About Us:

Sephora USA, Inc is committed to creating a diverse and inclusive workplace where everyone can thrive. We offer a range of benefits, including competitive salary, comprehensive training programs, and opportunities for career advancement.



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