Retail Operations Manager

6 days ago


Sydney, New South Wales, Australia Optus Full time
About the Role

We are seeking an experienced Retail Operations Manager to lead our team at World Square.

Key Responsibilities:
  • Squad Leadership: Lead, coach and mentor a team of retail professionals to deliver exceptional customer experiences.
  • Retail Expertise: Drive day-to-day operations to ensure a seamless customer experience.
  • Customer Champion: Resolve customer inquiries with empathy and patience, ensuring they leave with a positive impression.
  • Training and Development: Assist in onboarding new team members by providing them with the necessary tools and knowledge to succeed.
About Us

At Optus, we are passionate about delivering exceptional customer experiences. Our team is dedicated to making a difference in the lives of our customers, and we're looking for someone who shares our vision.

What We Offer
  • Competitive Remuneration: $80,745 OTE (including superannuation) with unmatched sales commissions.
  • Discounts and Perks: Enjoy discounts on Optus products and services, as well as access to exclusive benefits with over 400 retailers across Australia.
  • Professional Development: Take advantage of training and mentoring opportunities through our OptusU Capability Institute.
  • Diversity and Inclusion: Join a workplace that values diversity and promotes inclusivity.


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